Saturday, February 10th is the release date for the “Silver Heart Collection”.
Therefore, we will use a numbered ticket system for some time slots.
We apologize for any inconvenience this may cause and appreciate your understanding.
For more information on pass tickets, please click here .
[About Liquem pass tickets (numbered tickets)]
・Pass tickets will be obtained through a lottery system. Application does not guarantee admission.
・Each person can apply for as many pass tickets as they like.
・Pass tickets must be purchased within the time slot. Please arrive with plenty of time to spare.
・Pass tickets do not guarantee that the products to be sold will be in stock.
・Notifications of winning time slots for pass tickets are not distributed to the app, but
We will deliver it by email. Pass tickets will also be distributed via the same email. Please present your notification email on the day of the event.
・We will guide you in one of the 3 time slots every 20 minutes. You will be notified of the time slot for entering the store via a pass ticket notification email.
・Except for the first time slot, entering the store within the same time slot will be guided in the order of the numbers listed in the pass ticket notification email. Please note that if you do not arrive at the store at the time of arrival, you will be served in the order of arrival.
*Please note that we will notify you of the order of admission within the time slot on the day through a pass ticket notification email (the number listed in the email will be the order of admission).
・If you cannot present your pass ticket notification email when entering the store, you will be refused entry.
*Please be sure to bring the ID with your name that you registered when applying for the lottery.
*If you visit the store on the applicable day of the pass ticket and it is discovered that you have applied fraudulently, or if the store staff deems it inappropriate, you may be refused entry. note that.
Please be sure to check the following information before purchasing.
[Pass ticket applicable date]
<Start date> Saturday, February 10, 2024
<Business hours> 11:00-20:00
Numbered tickets are available from 11:00 to 14:00 (Location) Liquem Laforet Harajuku store
*Each session is 20 minutes long/We will guide 8 people each within this time period. Please arrive with plenty of time to spare.
*There are no numbered tickets on the day. Free entry from 14:00. (However, if the store is crowded, entry may be restricted.)
*Application for a pass ticket does not guarantee the purchase of the products being sold. Please note that there may be cases where items are out of stock.
*Please be sure to bring an ID to confirm your name when entering the store. If you forget your ID or apply with a name different from the name on your ID, you will be refused entry.
【Application period】
January 31, 2024 (Wednesday) 10:30-February 1, 2024 (Thursday) 15:00
[Notification of winning results]
Friday, February 2nd
[Pass ticket distribution]
Monday, February 5th
[How to apply]
Please check this out for details.
[About numbered tickets for those who applied]
・If you have applied, we will check the notification email on your smartphone.
・Please note that you cannot enter the store with a pass ticket printed on the day.
[Notes when applying]
・We do not accept cancellations after the application is completed. Please be sure to check the schedule before applying.
[For customers who do not have advance numbered tickets]
・Free entry is scheduled from 14:00.
(You can line up from 13:50. If the store is crowded, we may restrict entry or distribute numbered tickets on the day.)
[About the contents of the pass ticket]
・The pass ticket is valid only once for each registered user who wins.
・If you enter the store within the same time slot, excluding the first time slot, you will be guided in the order of the number written on the pass ticket. Please note that if you do not arrive at the store at the time of arrival, we will guide you in the order of arrival. Regarding the first slot, we will inform you in the order of arrival.
・Numbered tickets are available for 20 minutes each time. Please shop within the time limit.
・When the time limit expires, a staff member will call out to you.
・Except for the following exceptions, if you are traveling with someone who has a pass ticket for the same time period, you will only be allowed to use the same ticket. You cannot enter the store at the same time.
・Depending on how the previous group of customers left the store, we may inform you earlier.
[Special provisions regarding companions]
Those with small children can enter the store with their children.
Additionally, as a special exception, only high school students and younger may be accompanied by up to one parent. This exception does not include bringing a friend.
[Flow until entering the store on the day]
Please make your purchases within the time indicated on your numbered ticket.
If you arrive last minute, your viewing time will be shorter, so please arrive with plenty of time to spare.
Thank you for your cooperation so that we can guide you smoothly to the next numbered ticket and the free start time.
When entering the store, your pass ticket will be verified, so please bring your own smartphone.
*Please note that you cannot enter the store with a printed numbered ticket.
*If the time written on your pass ticket has passed, you will not be able to enter the store. Please note.
*Valid only on the date and time of entry written on the pass ticket.
*Entry time cannot be changed due to customer convenience.
*Pass tickets will not be reissued under any circumstances.
*If your mobile phone (smartphone) is lost, damaged, or data is lost, the numbered ticket cannot be reissued.
*After using the pass ticket, you cannot re-enter the store during the pass ticket time slot.
[Requests when visiting]
・Please help us disinfect your hands using the disinfectant provided at the entrance.
・Eating and drinking inside the store is prohibited. (We do not allow customers to enter the store with drinks in hand.Plastic bottles are fine as long as they are kept in your bag.)
【others】
- New products are limited to one item per person. Please ask the store staff for details.
・Since the product lineup is very fluid, we have not made it public to prevent any trouble. Please note that we do not respond to individual inquiries.
・Numbered tickets do not guarantee product inventory. Depending on the situation and the product, some products may be sold out even during the numbered ticket distribution time.
・For the time being, we will be requesting samples to try on for hygiene reasons. note that.
・Resale on auction sites, etc. is strictly prohibited.
・If a shop or facility is closed due to unavoidable circumstances such as a natural disaster or the spread of an epidemic, advance tickets will become invalid. In such cases, we cannot compensate for the costs associated with visiting the store for any reason.
The above contents are subject to change due to circumstances. Please note.
We apologize for any inconvenience this may cause and appreciate your understanding.
[About using rewards]
Customers who wish to use the 3,000 point reward benefit "right to acquire 1 pass ticket" on November 11th (Saturday) must apply during the lottery application period (January 31st (Wednesday) 10:00 - February 1st (Thursday) Please apply using the inquiry form / chat at 15:00.