About orders and shipping

Cancellation/return/exchange

We cannot accept cancellations, changes, exchanges, or returns due to customer's convenience after the product order is confirmed.

Requests such as "I don't know if I can buy it again, so I bought it twice", "wrong earrings and earrings", "wrong number", "wrong size, didn't fit", "image was different" etc. I cannot accept it. Before confirming your order, please confirm your purchase once again.

*We will not be able to respond to requests for changes from the CONTACT page after purchase.

Regarding defective products (accessories)

We take great care in managing and shipping products, but if the delivered product is defective or different from the ordered product, we will exchange it for the same good product.

In that case, please be sure to contact CONTACT within 7 days after receiving the product (including the day the product arrives). In addition, if the product is out of stock and cannot be replaced, we will issue a refund or repair.

About Liquem accessories

Liquem products use resin and plating.

The materials used are listed on each product page, so please read the relevant section in advance.

About accessories

About materials