We would like to inform you about our support system during the Golden Week holidays.

Please note that shop operations and product purchases will be available as usual during the holiday period.

 

▼Customer Support Holiday Period

Saturday, April 25 – Wednesday, May 6

During the above period, customer support, including replies to inquiries, will be suspended.
Inquiries received on Friday, April 24, will be accepted until 5:00 PM.
Replies to inquiries received during the holiday period will be sent on or after Thursday, May 7.

Please note that we may contact customers with incomplete order information during the holiday period.

 

▼Shipping Holiday Period

Wednesday, April 29, and Saturday, May 2 – Wednesday, May 6

The logistics warehouse will also be closed during the above period.
Please note that due to a high volume of packages after the holidays, delivery may take longer than usual.
Customers who wish to receive their delivery before the holidays are requested to place their orders by April 25.
*For some customers, orders placed by the 28th may be delivered during the holiday period.

We apologize for any inconvenience this may cause and appreciate your understanding.