Dear Valued Customers,

Thank you for your continued patronage of Liquem.

Due to the deteriorating situation in the Middle East, international mail (EMS) air transport is currently experiencing significant disruptions. This is leading to substantial delivery delays in some regions, as well as goods being held or returned to sender.

Specifically, shipments to countries in the Middle East are either suspended or facing extreme difficulties in being delivered normally. Furthermore, many European countries are also experiencing significant delays and an increased risk of returns due to air freight congestion and restrictions on transit routes.

In light of this situation, we regret to inform you that we will temporarily suspend accepting and shipping orders to the affected regions for the time being.

【Affected Regions】

■ Middle East
United Arab Emirates
Israel
Iraq
Oman
Qatar
Kuwait
Saudi Arabia
Turkey
Bahrain
Jordan
Lebanon
Cyprus
Pakistan

■ Europe
United Kingdom
France
Germany
Italy
Spain
Portugal
Norway
Sweden
Denmark
Finland
Czech Republic
Poland
Hungary
Austria
Switzerland
Greece
Romania
Bulgaria
Croatia

【Action Taken】
・Suspension of new order acceptance
・Holds or cancellations for existing orders to affected regions

We plan to gradually resume shipping existing orders and accepting new orders as soon as the delivery situation improves. We apologize for any inconvenience this may cause and appreciate your understanding, as this decision prioritizes the safety and certainty of your deliveries.

Thank you for your continued support of Liquem.