Please read and agree to the following information before proceeding with your purchase.
- You cannot cancel or change the order details after placing your order.
・We cannot accept returns or exchanges due to customer reasons such as incorrect image after ordering.
-The color of the photo and the actual item are not exactly the same.
・The stone in the photo and the stone in the product are not the same.
・Individual stone differences cannot be specified for all Liquem jewelry and customized products.
-Stone size and carat number may vary slightly.
・The stones selected by Liquem are "natural stones (semi-precious stones)" and are not "jewels (precious stones)."
・Some stones are modified manually to make them look more beautiful or to increase their durability.
- There may be slight scratches or unevenness on the surface that cannot be completely polished.
・The color, pattern, and cut surface of the stone may not be the same as the photo.
-The color of the base metal will interfere with the zirconia and the center stone, changing the impression of the color.
・Some products such as cherry earrings and lemon earrings are hand-cut from natural stones, so
There are individual differences in color, shape, size, and pattern.
- Zirconia, pearl, glass, and plating may vary in color depending on the production lot.
・If you order additional items that are sold separately at different times,
Color blurring occurs on zirconia, pearls, glass, and plating.
・If materials are no longer available, the product may be discontinued without notice.
- If the market price of metal or materials increases, the selling price may change without notice.
(There will be no additional charges after ordering)
・We will not be held responsible for any damage caused by secondary processing by the customer after purchase.
・For stones that are susceptible to plating, we cannot perform maintenance such as resizing or re-plating.
Natural stones are created miraculously over many years in nature, so no two are exactly alike.
The cloudiness, sunspots, scratches, and cracks that appear inside the stone are called inclusions, and are actually cracks (cracks and fissures) that appear due to the pressure applied to the stone as it grows into a crystal, or are solids, liquids, or gases that are taken in. is.
Inclusions are proof that they have been nurtured in nature for many years, and are also a beautiful characteristic of natural stones, so we hope that you will enjoy each one of them as a unique charm of natural stones.
Although we handle natural stones that have inclusions and cracks, we only use stones that have no problems with normal use and meet our inspection standards.
Please check the product as soon as you receive it, and if there are any problems, please contact CONTACT .